Relive the Magic!
Trailblaze Logo


Palm Trees

Why Attend

The Trailblaze Experience: Get Energized, Be Inspired, Gain Insights

Trailblaze brings together the best minds in healthcare to inspire us, spark new ideas, and take home actionable insights to share with our teams.

Highlights from last year’s summit: 

  • Inspirational keynote (and book signing) from New York Times bestselling author & Blue Zones Founder, Dan Buettner
  • Healthcare thought leaders from Elevance Health, UnitedHealthcare, Medicaid Health Plans of America, NCQA, & Walmart Health
  • Engaging and diverse panels on SDoH, health equity, & member experience
  • Innovation Lab hosted by Icario’s top health action, behavioral research, & data science experts
  • Unique networking opportunities to share ideas & have some fun

Don’t miss the top insights & videos from Trailblaze!

Trailblaze Speakers

Innovation Island

“What is really unique about this summit is we bring incredibly innovative leaders together, and they’re going to walk out of here with 2-3 actionable ideas that support the strategies they’re working to implement in their markets.”


Troy Jelinek

CCO, Icario

Trailblaze ’22 Agenda

Day 1

5:00-7:00 PM
Welcome Reception at the Aster Cafe

To kick off the event, join us at the lovely Aster Cafe on the prettiest street in Minneapolis. Enjoy appetizers, drinks, and plenty of fun while gazing out over the Mississippi River and the city skyline.

Day 2

8:00-8:30 AM

8:00 AM-4:00 PM
Innovation Lab

Enjoy all-day access to our Innovation Lab, a creative space with Icario’s top health action, behavioral research, and data science experts to explore new ideas and apply outside-of-the-box thinking to real-life situations around member experience, SDoH, and health equity.

8:30 AM
Welcome to Trailblaze!

8:30-9:30 AM
Keynote: Dan Buettner
Blue Zones: Secrets From the World’s Longest-Lived

Don’t miss this eye-opening keynote from New York Times bestselling author and National Geographic Fellow, Dan Buettner. In his inspirational talk, Dan will reveal the secrets from his blue zones research on longevity and the healthiest places in the world (including Ikaria, Greece, the inspiration for the Icario name and mission), as well as the common lifestyle and cultural traits of those locations. He will discuss how these concepts have been implemented in communities throughout the US and what the findings mean for helping your members live their best lives.

9:30-10:00 AM
Smoothie Break + Book Signing!

Grab a delicious, tropical-flavored smoothie and then Dan Buettner will be available for a Trailblaze-exclusive book signing! You can also experience our Innovation Island while we play original music from our very own Matt Herzog to kickstart your morning.

10:00-10:45 AM
A New Kind of Thinking: Using Retail Strategies to Elevate the Member Experience

Convenience. Personalization. Speed. Service. The retail industry has gotten a lot of things right during the consumer experience revolution. Leading health plans have been wise to take note and now lead the way in using powerful retail concepts to transform the member experience. Learn competitive insights from our panel of healthcare pioneers as they relay how rethinking and reengineering the member experience drives real results. This discussion will help you understand how meeting this new level of expectations has become a critical success factor for health plans in their efforts to engage and retain members.

Elizabeth Canis

Elizabeth Canis

Healthcare Executive, Board Director, Advisor

Marcus Osborne

Marcus Osborne

Former SVP, Walmart Health

Kimberly Switlick-Prose

Kimberly Switlick-Prose

VP, Enterprise Star Performance, Elevance Health

Cory Busse

Cory Busse, Moderator

VP, Sales & Strategic Solutions, Icario

10:45-11:00 AM

11:00-11:45 AM
From Insights to Action: How to Level Up CAHPS Scores & Boost ROI

Hear from healthcare leaders that have achieved impressive results by thinking differently about their member experience strategy. From pre-CAHPS surveys to member action plans and more, learn the best practices and tactics these top performers use to build human-centered engagement programs that drive higher CAHPS scores and ROI. This session will focus on ways to personalize outreach while minimizing member abrasion.

Ingrid Lindberg

Ingrid Lindberg

CEO & Founder, Chief Customer

11:45 AM-1:00 PM

1:00-1:45 PM
On a Mission to Break Down SDoH Barriers – Real Stories From Life-Changing Initiatives

Join us for an inspiring discussion about the initiatives tackling SDoH challenges and making an impact. From providing healthy food to families to housing adults who have mental illnesses to innovative policy solutions, these creative initiatives drive change and resilience. This dynamic panel also includes a member who will share their journey in overcoming SDoH barriers.

RJ Briscione

R.J. Briscione

Principal, The Focus Group

Craig Kennedy

Craig Kennedy
President and CEO, Medicaid Health Plans of America (MHPA)

Julie Plante

Julie Plante & Vail Place Clubhouse Member

Director of Integrated Care, Vail Place
*Joined by Jane, Vail Place Clubhouse Member

Sara Ratner, SVP Government Programs and Strategic Initiatives

Sara Ratner, Moderator

Icario Government Program Advisory Council Member

1:45-2:00 PM

2:00-2:45 PM
Turning the Tide on Health Equity & SDoH

Combatting health equity issues in everyday life requires compassion, a willingness to learn—and a data-driven mindset. Our panel of experts will share success stories based on their programs and experiences to inspire you with takeaways relevant to your own members. You’ll gain a new appreciation for how understanding your unique members and the SDoH barriers they face reveals new opportunities to serve them and shape your offerings.

Lauren Barca

Lauren Barca

Executive Officer, Population Health & Quality, UnitedHealthcare of Tennessee

Cyrus Batheja,  Ed. D, MBA, BSN, PHN, FAAN

Cyrus Batheja, Ed. D, MBA, BSN, PHN, FAAN

National Vice President – Strategic Initiatives, UnitedHealthcare

Andrey Ostrovsky

Andrey Ostrovsky

Former Chief Medical Officer of US Medicaid Program & Managing Partner, Social Innovation Ventures

Frank Micchiche

Frank Micciche, Moderator

Vice President, Public Policy & External Relations, NCQA

2:45 PM
Thank You & Closing Remarks

3:00-5:00 PM
Happy Hour

Join us to celebrate the day with drinks, appetizers, and incredible views of the Mississippi River from Nicollet Island.

Don’t miss the top insights & videos from Trailblaze!

Hotel & Travel

Join us in Minneapolis on August 10-11th for Trailblaze. Below are details to help you book your travel. Space is limited, so book now to reserve your hotel room at one of the two options. Room blocks are available—please reach out to for more info!


Welcome Reception

August 10th at 5 PM CT

Aster Cafe
95 Merriam St
Minneapolis, MN 55401

Summit Venue

August 11th at 8 AM CT

Nicollet Island Pavilion
40 Power Street
Minneapolis, MN 55401


What does my registration include?
  • Welcome Reception (Wednesday)
  • General Sessions + Access to the Innovation Island
  • All Speakers Including Keynote + Panels
  • Breakfast, Lunch, Snacks, & Refreshments
  • Happy Hour (Thursday)
What COVID precautions are being taken?

We’re continuously monitoring the situation and will stay up-to-date on all relevant guidance from health authorities and will communicate all on-site details to registered attendees in the weeks leading up to the on-site event. Your health, safety, and comfort is our top priority!

What is the closest airport to Minneapolis?

The closest international airport to Minneapolis is the Minneapolis/St. Paul airport (MSP), which is 15 miles away from the event venue.

What are my transportation options from the airport?

A ride-share service or taxi will take approximately 25 minutes to reach the event venue and the light rail (blue line) is a secondary option that will take about 35 minutes.

What if unexpected closures impact the summit?

We’re observing national and local event recommendations closely and should unexpected regulations or closures occur, we will quickly update our plan accordingly and share updates with all registrants ASAP.

What should I wear?

Trailblaze is a business casual event. Although it will be summer, the Pavilion will likely be well air-conditioned. Bring layers!

Where should I park?

Parking at the Nicollet Island Pavilion will be included and is exclusively available to Trailblaze attendees. Additional parking is available at the city pay lot across the street at 16 Wilder Street.

*Please do not park at the Nicollet Island Inn as those spots are reserved for Inn guests.

What is the weather like in Minneapolis in August?

In August, the temperature in Minneapolis averages 80 degrees, with variable humidity. Thunderstorms are common in the evenings this time of year – bring your umbrella just in case!

For the latest weather conditions, visit The Weather Channel before heading to Minneapolis.

Person Asking a Question Among a Group of People Engaged at Conference


action-packed sessions covering SDoH, health equity, and member experience


top healthcare experts presenting groundbreaking ideas


attendees ready to change healthcare

Registration for Trailblaze 2022 is Now Open!

Your Trailblaze Package Includes:
*Valued at $1,995

  • Welcome Reception (Wednesday)
  • General Sessions + Access to Innovation Island
  • All Speaking Sessions Including Keynote & Panels
  • Breakfast, Lunch, Snacks, & Refreshments
  • Happy Hour (Thursday)

Register Now!

Trending Trailblaze Sessions


From Insights to Action—How to Level Up CAHPS Scores & Boost ROI


A New Kind of Thinking—Using Retail Strategies to Elevate the Member Experience


On a Mission to Break Down SDoH Barriers—Real Stories From Life-Changing Initiatives

Privacy | © Icario, Inc.