Discover how the fusion of artificial intelligence and personal interactions is reshaping HEDIS performance and improving patient outcomes. Our expert panel will discuss innovative strategies and best practices to drive performance improvements in an ever-changing digital landscape. Learn how to harness AI to create tailored experiences that resonate with consumers while maintaining the essential human connection. Don’t miss this discussion to explore how your organization can improve HEDIS scores, member engagement and consumer experience!
Speakers
- Vandna Bhrany, MPH, Vice President, HEDIS Strategy and Analytics, AmeriHealth Caritas
- Tracy Saula, Chief Product & Experience Officer, Highmark Health
- Cory Busse, VP, Strategy & Sales Enablement, Icario
- Eric Glazer, Host (moderator)