Join us in Nashville for RISE National 2022
This event brings together executives in the managed care space, crossing a variety of topics and themes from risk adjustment and quality to member experience and social determinants of health.
Why Attend
- Learn how to rehumanize care by improving communication style and strengthening relationship skills for use in virtual and in-person encounters
- Discover tools and techniques for addressing the most pressing challenges, such as SDoH and the post-pandemic world
- Leave with the building blocks for a successful personalized patient approach and an understanding of how to harness artificial intelligence to close the gaps in outpatient care
Don’t Miss Icario’s Speaking Session
Tuesday, March 8th from 1:15-2:00 PM CT
Turning Up the Heat on CAHPS to Boost Member Satisfaction — Real Stories from National & Regional Plans
- The need to understand and address human components in outreach to maximize the experience and drive action
- How leading health plans are deploying engagement programs that produce measurable results and ROI
- How national and regional health plans think differently about their member satisfaction strategy
Speakers
- Brian Krajewski, Managing Director, Member Solutions and Administration, BCBS of Michigan / Senior Health Services
- Jason Sloan, Medicare Stars Performance Officer, BCBS of South Carolina
- Steve Wigginton, CEO, Icario
