3 Things Healthcare Organizations Should Know About COVID-19 Communications Using Behavioral Research

In this webinar recording, you’ll hear from Icario team members on how to leverage behavioral research to most effectively communicate with members about the COVID-19 outbreak.

You’ll Learn To:

  • Overcome barriers to get members the information they need quickly, using channels they regularly engage with
  • Think about different generations of members and the types of messages that resonate
  • Show up for your members and cut through the noise


  • Sara Ratner, Icario Medicaid Advisory Council Member
  • Matt Swanson, Director of Product Design
  • Louise Briguglio, SVP of Product and Development