AvMed is one of Florida’s oldest and largest not-for-profit health plans, serving approximately 230,000 members across 30 counties. Since 2014, AvMed Medicare has received a 4-Star (or higher) overall quality rating, demonstrating their ongoing commitment to quality and member satisfaction.
Like many successful Medicare plans, AvMed knew that maintaining their 4-Star Rating would be crucial but increasingly difficult, so they partnered with leading consumer engagement company Icario to help ensure they stayed at or above the 4-Star threshold without falling back.
Read the case study to see how Icario helped AvMed improve program participation, close more care gaps, and increase digital engagement year-over-year since 2016.

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