Get Demo
Icario

Member Experience

Resources that provide the latest insights and strategies into designing meaningful healthcare member experiences.

Articles

Benefits Care Card

Icario Launches Benefits Care Card to Bring New Levels of Flexibility to Medicare Advantage Member Rewards and Incentives
SDoH & Health Equity Trailblaze Session

On a Mission to Break Down SDoH Barriers: Real Stories From Life-Changing Initiatives
Trailblaze 2022 CAHPS Scores Webinar

From Insights to Action: How to Level Up CAHPS Scores & Boost ROI
Trailblaze 2022 Member Experience Webinar

A New Kind of Thinking: Using Retail Strategies to Elevate the Member Experience
Trailblaze Healthcare Innovation Summit

3 Insights From Trailblaze ‘22 – Member Experience is About Humanization
Member Engagement KPIs

Top 5 KPIs for Meaningful Member Engagement
D-SNP Dual Special Needs Plan Members

4 Takeaways: Raise Star Ratings by Addressing the Unique Concerns of Dual Special Needs Plans (D-SNPs)
Health Action Playbook

Health Action Playbook
Increase HRA Completions and Star Ratings for Low-Performing D-SNP Contracts

Embracing the Power of Fully Integrated Outreach to Increase HRA Completions and Star Ratings for Low-Performing D-SNP Contracts
4 Strategies to Drive Annual Wellness Visits: The Gateway to Preventive Screenings

4 Strategies to Drive Annual Wellness Visits: The Gateway to Preventive Screenings