Introducing Aivella
Icario

Member Experience

Resources that provide the latest insights and strategies into designing meaningful healthcare member experiences.

Articles

Member Engagement KPIs

Top 5 KPIs for Meaningful Member Engagement
D-SNP Dual Special Needs Plan Members

4 Takeaways: Raise Star Ratings by Addressing the Unique Concerns of Dual Special Needs Plans (D-SNPs)
Health Action Playbook

Health Action Playbook
Increase HRA Completions and Star Ratings for Low-Performing D-SNP Contracts

Embracing the Power of Fully Integrated Outreach to Increase HRA Completions and Star Ratings for Low-Performing D-SNP Contracts
4 Strategies to Drive Annual Wellness Visits: The Gateway to Preventive Screenings

4 Strategies to Drive Annual Wellness Visits: The Gateway to Preventive Screenings
What is Health Action?

What Is Health Action, and How Does It Relate to Member Experience and Health Outcomes?
Achieving Continuous Employee Engagement in Health and Wellness with Strong Communications and Unique Rewards

Achieving Continuous Employee Engagement in Health and Wellness with Strong Communications and Unique Rewards
Member Experience SPC Webinar - Improve Quality

Health Plan Case Studies: Strengthen the Member Experience to Improve Quality Ratings
Supporting Members Post-Covid

Re-engaging & Supporting Members in the New Post-Covid Environment: Meeting Members Where They Are
5 Healthcare Predictions from Icario for 2022

5 Healthcare Predictions from Icario for 2022