Introducing Aivella
Icario

Member Experience

Resources that provide the latest insights and strategies into designing meaningful healthcare member experiences.

Articles

Member Engagement and Consumer Satisfaction

Member Engagement and Consumer Satisfaction: How Icario Impacts CAHPS and HOS Scores
Driving Member Experience Webinar ACAP

Driving Stronger Member Experiences Through Proven Engagement Strategies with AlohaCare
5 Steps to Engage Members and Hit Your MLR Target

5 Steps to Engage Members and Hit Your MLR Target
Healthcare Member Satisfaction

The Quest for Member Satisfaction: Improving Experience & Reducing Abrasion 
Magnifying Mergers

Magnifying Mergers: A Closer Look at 3 Big Healthcare Deals in 2020
Simplifying Mental Health and the Patient Experience

Supporting the Silent Sufferers: Simplifying Mental Health and the Patient Experience
Rev Up 2020 Virtual Healthcare Innovation Series

5 Healthcare Innovation Insights from Rev Up 2020
Innovation and Member Experience Panel Rev Up 2020 Webinar

The 1, 2 Punch of Innovation and Member Experience for Health Action
Improve Member Satisfaction and Retention

3 Steps to Improve Member Satisfaction and Retention as MA Open Enrollment Approaches
Concerned About Deferred Care

Concerned About Deferred Care? Annual Wellness Visits can Boost Quality Scores and Risk Adjustment Code Capture